Journal of Regional Section of Serbian Medical Association in Zajecar

Year 2005     Volumen 30     Number 3
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UDK: 615.816/.817 ISSN 0350-2899, 30(2005) 3 p. 136-140
Case report

Resuscitation Guided by Dispatcher Phone Instructions

Snežana Petrović (1), Mikosav Merdovi (1), Slađana Anđelić (1), Miljan Jović (2)
(1) Gradski zavod za hitnu medicinsku pomoć Beograd
(2) Služba hitne medicinske pomoći Zaječar



  Summary: Emergency medical service (EMS) system in Belgrade is based on objectivity and equality. A toll free number 94 and Emergency Medical Dispatch Centre are crucial components of this system. A toll free 94 phone call is routed to the EM Dispatch Centre, wherefrom ambulances are dispatched according to the criteria of the Norwegian Index for Medical Emergencies (known as the Index). It is an internationally recognised criteria-based dispatch (CBD) of emergency phone calls to ambulances, which is already adopted and implemented in many countries.
Keywords: emergency medical service, prehospital, Emergency Medical Dispatch Centre, Norwegian Index

Note: full text in Serbian
Napomena: kompletan tekst rada na srpskom jeziku

  Corresponding Address:
Snežana Petrović
Gradski zavod za hitnu medicinsku pomoć
11000 Beograd
  Paper received: 10.10.2005.
Paper accepted: 18.11.2005.
Published online: 16.12.2005.
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